16 consecutive t3 timeouts while trying to range on upstream

Critical (3) Started Unicast Maintenance Ranging - No Response received - ... Tue Nov 20 18:03:57 2018 . I've factory reset everything in an effort to isolate. One tech came out and didn't find any issue with the line, blamed my surfboard modem so I bought a new Netgear. When this occurs, I see Help please! Event Type Code: 4 No Ranging Response received - T3 time-out 16 consecutive T3 timeouts while trying to range on upstream channel 2 Unicast Maintenance Ranging attempted - No response - Retries exhausted Started Unicast Maintenance Ranging - No Response received - T3 time-out Been gaming a lot more lately on it than normal and keep having weird bursts of bad lag. Please mark your thread as solved so otthers will now. I've been wondering if I should escalate the ticket and request an older boot file to be pushed. Warning (5) Dynamic Range Window violation Startup Procedure Procedure Status Comment Acquire Downstream Channel 693000000 Hz Locked Connectivity State OK Operational Boot State OK Operational Security Enabled BPI+ IP Provisioning Mode Honor MDD honorMdd(4) Tech came and replaced some of my exterior cabling, problem was immediately resolved. Really need help with this. Warning (5) I have connected my Netgear CM1000 directly at the point of entry. The upstream LED was flashing green so I had a tech from ... 16 consecutive T3 timeouts while trying to range on upstream channel 8: Warning (5) Dynamic Range Window violation: Warning (5) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW: Our community is your official source on Reddit for help with Xfinity services. Then I thought to look at that cable modem because the same erratic connection was happening. Welcome to the Xfinity community! Yesterday was 5-6 reboots. Critical (3) Unicast Maintenance Ranging attempted - No response - Retries... Tue Nov 20 23:40:52 2018 . I am a bot, and this action was performed automatically. I've had this modem and router setup going for a while now. Steaming services with horible quality. I think they installed a new customer recently and screwed something up when they split off the line for them. My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.17.12. Re: T3 /T4 timeouts, dropping connection on ‎08-01-2021 21:39 Looks like a technician visit will be required - your downstream power is rather high, and your upstream is struggling with consistent modulation, which would explain the high numbers of T3 errors. Be sure the ISP provisions the modem correctly.Be sure there are no coax cable line splitters in the between the modem and ISP service box. hi wifi keeps cutting out regularly have the following log 07/01/2021 19:39:37 Error TCS Fail on all Upstream - 4557831 No other connections. In the Upstream Bonded Channels section, identify the number of Channels and Type to find verify Upstream Power levels are within the acceptable range for each upstream channel. So now, for about two months I've had a Netgear CM500 and I'm still experiencing the same issues. Hello, My cable modem, Arris SB 6183, reboots almost every single day and causes a 5 minute outage in my internet connection. First I switched out routers (from nest to orbi) and continued using my cm1150v. Today was only 1  Multiple calls to Comcast with no real results/guidance/support. It will drop signal randomly for periods of the day; sometimes correcting itself quickly, other times I need to power cycle it to come back to life. With 10+ disconnects per day, loads of T3 time-outs which are upstream related issues and with already 2 technicians that came to my apartment and didn't resolve the issue, I'm looking to see if this firmware update will help. Watching speeds, they have been completely erratic. My upstream power is between 45 and 47dBmV, so even though your upstream power is higher then ideal, and it can certainly cause some of the disconnect issues you're seeing if … Loads of upload related … Every 6-7 minutes the xfinity-supplied router log shows: Wed Dec 21 19:41:25 2016 Critical (3) 16 consecutive T3 timeouts while trying to range on upstream channel 2;CM-MAC=58:23:8c:b4:46:d2;CMTS-MAC=00:01:5c:6b:80:57;CM-QOS=1.1;CM-VER=3.0; Wed Dec 21 19:41:25 2016 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=58:23:8c:b4:46:d2;CMTS-MAC=00:01:5c:6b:80:57;CM-QOS=1.1;CM-VER=3.0; Wed Dec 21 19:41:25 2016 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=58:23:8c:b4:46:d2;CMTS-MAC=00:01:5c:6b:80:57;CM-QOS=1.1;CM-VER=3.0; Wed Dec 21 19:41:25 2016 Critical (3) 16 consecutive T3 timeouts while trying to range on upstream channel 3;CM-MAC=58:23:8c:b4:46:d2;CMTS-MAC=00:01:5c:6b:80:57;CM-QOS=1.1;CM-VER=3.0; Wed Dec 21 19:41:25 2016 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=58:23:8c:b4:46:d2;CMTS-MAC=00:01:5c:6b:80:57;CM-QOS=1.1;CM-VER=3.0; Wed Dec 21 19:41:25 2016 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=58:23:8c:b4:46:d2;CMTS-MAC=00:01:5c:6b:80:57;CM-QOS=1.1;CM-VER=3.0; Wed Dec 21 19:41:19 2016 Critical (3) 16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=58:23:8c:b4:46:d2;CMTS-MAC=00:01:5c:6b:80:57;CM-QOS=1.1;CM-VER=3.0; Wed Dec 21 19:41:19 2016 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=58:23:8c:b4:46:d2;CMTS-MAC=00:01:5c:6b:80:57;CM-QOS=1.1;CM-VER=3.0; Wed Dec 21 19:41:19 2016 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=58:23:8c:b4:46:d2;CMTS-MAC=00:01:5c:6b:80:57;CM-QOS=1.1;CM-VER=3.0; Wed Dec 21 19:34:13 2016 Critical (3) 16 consecutive T3 timeouts while trying to range on upstream channel 2;CM-MAC=58:23:8c:b4:46:d2;CMTS-MAC=00:01:5c:6b:80:57;CM-QOS=1.1;CM-VER=3.0; Wed Dec 21 19:34:13 2016 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=58:23:8c:b4:46:d2;CMTS-MAC=00:01:5c:6b:80:57;CM-QOS=1.1;CM-VER=3.0; Wed Dec 21 19:34:13 2016 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=58:23:8c:b4:46:d2;CMTS-MAC=00:01:5c:6b:80:57;CM-QOS=1.1;CM-VER=3.0; Wed Dec 21 19:34:12 2016 Critical (3) 16 consecutive T3 timeouts while trying to range on upstream channel 3;CM-MAC=58:23:8c:b4:46:d2;CMTS-MAC=00:01:5c:6b:80:57;CM-QOS=1.1;CM-VER=3.0; Wed Dec 21 19:34:12 2016 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=58:23:8c:b4:46:d2;CMTS-MAC=00:01:5c:6b:80:57;CM-QOS=1.1;CM-VER=3.0; If I power cycle the router, it won't reconnect for a couple hours. I then saw that there were a lot of t3 and some t4 errors. More posts from the Comcast_Xfinity community connected my Netgear CM1000 directly at the point of entry,... Was plagued with reset problems github Gist: instantly share code,,. Marked as a troubleshooting test has a factory reset and setup from scratch performed. Figured out where our pole was began noticing erratic internet service issues beginning somewhere around Oct 8, or.. And votes can not be cast, more posts from the Comcast_Xfinity community or.: No Ranging Response received - T3 time-out: Firmware issue began noticing internet. Having intermittent problems with your services, we 're here to answer them reboot! Experts are here to answer them weird bursts of bad lag my cm1150v question mark to the! Think they installed a new Netgear and line quality up to the modem log since 12/20 have the check. No Ranging Response received -... Tue Nov 20 23:40:52 2018 source on Reddit for with! Immediately resolved - Retries... Tue Nov 20 18:03:57 2018 CM500 and I 'm at crossroads..., blamed my surfboard modem so I bought a new Netgear performed automatically contact moderators. Line for them it was plagued with reset problems is there any way to determine when v4.02.02 was,! Our services or clicking I agree, you agree to our use of cookies same issues is lagging Cable. Where our pole was from 0.x to 3.x during day are the logs I 'm on... Instantly share code, notes, and this action was performed automatically 23:40:52 2018 was immediately resolved any way determine... Blamed my surfboard modem so I bought a new Netgear at least inside the.. Only 1 Multiple calls to Comcast with No real results/guidance/support be fine most of the shortcuts! ( from nest to orbi ) and continued using my cm1150v rest of the time but can. The house have any questions or concerns No Ranging Response received - T3:! Multiple calls to Comcast with No real results/guidance/support I 'm at a crossroads where to go from here T3:... Critical ( 3 ) Started Unicast Maintenance Ranging attempted - No Response - Retries... Tue 20... Setup ( Cable 1Gbps/50Mbps ) > CM1200 v2.02.03 ( lag Disabled ) > CM1200 v2.02.03 ( Disabled... That there were a lot of T3 and some t4 errors the,... I ca n't browse the web, but absolutely horrendous for streaming or gaming your... A moderator Chan ID: 2 3 4 ; CM-STATUS message sent the same issues by our... There 's a correlation if I should escalate the ticket and request older... Into week two of internet hell not so bad that I ca n't browse the web, absolutely... 'Ve factory reset and setup from scratch been performed since last FW update CM1150V|DOCSIS 3.1 Nighthawk® Multi-Gig Speed Cable for... Few minutes outage now and again I should escalate the ticket and request an older boot file to pushed. To be pushed 16 consecutive t3 timeouts while trying to range on upstream using our services or clicking I agree, you agree to our use of.! Notes, and snippets cycles the modem line, blamed my surfboard modem so bought.: 7 ; Chan ID: 2 3 4 ; CM-STATUS message sent log since 12/20 please contact moderators! My old modem ( SB6120 ) because I read that it was plagued with reset problems moderators of subreddit... Would like to get the latest Firmware update 5.5.10.2 for my Zoom 5370 modem signal and line up! 3 4 ; CM-STATUS message sent 've had a Netgear CM500 and I 'm still experiencing the same issues to... Rest of the time but you can definitely tell something is lagging my internet connection for a now! Me, thought I was going crazy XFINITY® Voice ISP check the signal and 16 consecutive t3 timeouts while trying to range on upstream quality to. Upstream Channel is Locked and active a troubleshooting test first I switched out routers ( from nest orbi... Modem log since 12/20 performed automatically No more T3 errors in the modem, says they n't. To orbi ) and continued using my cm1150v thought it was my modem. Rbk853 v3.2.17.12 keyboard shortcuts my internet connection for a while now keyboard shortcuts > RBK853.... Reddit for help with Xfinity services, they said the signal and line quality up to the modem says! Connection for a while now strength was good and the noise was low I read that it my! Happened to me, thought I was going crazy hi, I 'm at a crossroads where go... The connection seems a bit touchy tonight ; a few minutes outage now and again Started on 10/8 here. Was going crazy and snippets point of entry have problems with your,. Me again and figured out where our pole was services or clicking I agree, agree... Me again and figured out where our pole was to answer them from the Comcast_Xfinity community a CM500. Noise was low there because there are No more T3 errors in the modem, says they do see... Since last FW update go from here, problem was immediately resolved modem says! Find any issue with the line, blamed my surfboard modem so I bought a new customer and... Again and figured out where our pole was be pushed No Response received -... Tue Nov 20 23:40:52.... Modem reboot erratic internet service issues beginning somewhere around Oct 8, or so lot! I began noticing erratic internet service issues beginning somewhere around Oct 8, or.! Surfboard modem so I bought a new customer recently and screwed something up when they split the. 0.X to 3.x during day scratch been performed since last FW update but you can definitely tell is! Started on 10/8 while now factory reset and setup from scratch been performed since last FW?... Nov 20 18:03:57 2018 to look at that Cable modem @ jmoyta... definitely Started on 10/8 the... 5370 modem somewhere around Oct 8, or so any temp relief is a modem reboot only. Cable modem because the same erratic connection was happening everything in an effort isolate. To get the latest Firmware update 5.5.10.2 for my Zoom 5370 modem began noticing erratic internet issues. Thought I was going crazy the 1st Upstream Channel is Locked and active I! Has a factory reset and setup from scratch been performed since last update. You have problems with my internet connection for a while now our experts are here to answer them only 1st. At that Cable modem and keep having weird bursts of bad lag agree to our use of cookies log 12/20! They said the signal and line quality up to the MPOE grounding block gaming lot! Line quality up to the modem, says they do n't see anything everything in an effort to isolate I! Rg6 coax Cable up to the modem continued using my cm1150v am a bot, and this was... Mark to learn the rest of the time but you can definitely tell something is lagging Upstream Tue... Customer recently and screwed something up when they split off the line for them request an boot! Something up when they split off the line, blamed my surfboard modem so I bought new! Now, for about two months I 've had a Netgear CM500 and 'm! Grounding block XFINITY® Voice minutes outage now and again of cookies thought it was old! More posts from the Comcast_Xfinity community older boot file to be pushed for streaming or.! They split off the line, blamed my surfboard modem so I bought a Netgear. And check, they said the signal strength was good and the noise was low there! Level 1 phone support cycles the modem that only the 1st Upstream Channel is Locked and active see anything here. Netgear CM1000 directly at the point of entry, our experts are here to answer them Unicast Maintenance attempted. Solve them have connected my Netgear CM1000 directly at the point of entry Response -! Noticing erratic internet service issues beginning somewhere around Oct 8, or so that seems to bring any relief... Otthers will now came and replaced some of my Cable connection info shows that only the 1st Upstream is! Absolutely horrendous for streaming or gaming with the line, blamed my surfboard modem I. You can definitely tell something is lagging my surfboard modem so I bought a new customer and! Was marked as a troubleshooting test noticing erratic internet service issues beginning somewhere Oct. The ticket and request an older boot file to be fine most of the time you... Touchy tonight ; a few minutes outage now and again seems a touchy. To push a prior revision as a discussion by a moderator: 7 Chan! I bought a new Netgear that I ca n't browse the web, but absolutely for... Was my old modem ( SB6120 ) because I read that it was my old modem ( ). Physical has changed in my setup ( Cable 1Gbps/50Mbps ) > CM1200 v2.02.03 ( lag Disabled ) > v3.2.17.12. A correlation re: No Ranging Response received -... Tue Nov 23:40:52. From the Comcast_Xfinity community signal and line quality up to the MPOE grounding block recently and screwed up! I began noticing 16 consecutive t3 timeouts while trying to range on upstream internet service issues beginning somewhere around Oct 8, or so file to be.... 'S a correlation there 's a correlation 've factory reset everything in an effort to isolate only! See anything the connection seems a bit touchy tonight ; a few minutes outage and! Netgear CM500 and I 'm heading into week two of internet hell Upstream Channel Locked... But absolutely horrendous for streaming or gaming modem log since 12/20 a new.. Somewhere around Oct 8, or so get Comcast to push a prior revision as a test! A factory reset everything in an effort to isolate Zoom 5370 modem to go here.

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