backblaze review reddit

Backblaze offers a 15-day free trial, no credit card required. I pay monthly for Backblaze. I was able to use my dad's computer to go onto Backblaze and pull the files I needed to work on to his desktop. Do I need to pay to restore my files when I need to? 4TB drive entirely? And then I found out - the files that I still have in the yesterdays restore are missing from Backblaze - no matter if I go to a previous date. SOFTWARE ENGINEERING POST-MORTEM: As far as I know, there has never been a piece of significant software or hardware that was "bug free". IT IS UNACCEPTABLE TO HAVE BUGS in backup software. ), "I arrived home... to find that an unrelated third-party process was experiencing a memory leak and was consuming most of the RAM+pagefile." In the year I have used Backblaze, I never saw the progress bar get past the beginning." I hadn't viewed these restrictions by Backblaze as an intentional method of preventing extreme usage of disk space and bandwidth. Sort of related and an important point is Jonathan's detailed analysis of the PERCENTAGE of files missing from his backup. I was able to use my dad's computer to go onto Backblaze and pull the files I needed to work on to his desktop. Backblaze is a streamlined and secure online backup service. THE BUG: In the loop that transmits each chunk in order, it leaves the chunk behind if there was a transmission error. The closest I could find is OVH's public cloud at $7/TB/mth compared to $5 with BB. If you are available, toss … Discuss on Reddit. Only customers that had noisy networks (WiFi) would see multiple failures in a row to get large files transmitted - those customers would complain. For that entire 4 hours, the file would be unusable by other programs. THE SYMPTOM OF THE BUG was that a chunk was missing in less than 1/2 of 1% of uploads, but this self healing sledge hammer code "hid" the bug from us (me) for literally two years by starting over and re-uploading the whole file. But first let me say I interacted with Jonathan several times over the year, sometimes indirectly through support, and I didn't realize until this moment it was the same person in all the interactions! seems reasonable. If you PC craps out then the countdown pauses until it is running again. I would look at the logs, be baffled, I could not reproduce the bug locally. Several years ago Backblaze built and released "B2" which is a RESTful API for any programmer to directly store things on the same incredibly durable and inexpensive storage that the Backblaze client uses. Backblaze is simple, user-friendly and a great solution if you’re looking to backup all your data with the minimum of hassle. It would be interesting to see a comment from Backblaze on this issue. Both of those requires at least some cash/credit upfront, but some end up being free long term. How often do things run that consume all the RAM on this particular machine? So when I read his write-up, these type of statements send CHILLS down my spine of fear: "Now and then, the Windows taskbar/explorer needs restarting manually". This issue was minor and I had never figured out WHY the Backblaze icon would sometimes disappear from the Windows tray, but it wasn't worth spending time on because it won't affect the backup and all you need to do is reboot your computer and the icon would return for several more years without disappearing. And I have 2 successful restores that I did yesterday, still on their servers, so the drive was definitely not missing then. The transfer rates up to BackBlaze vary, but I think it's gonna take quite some time to get all that up. I have 10tb of linux iso but don't need all folders done. That is 71.38% of all my files that are gone without explanation.". Jonathan will say things like "but that was unrelated" but it IS related. You know when customers really need their backup software to work the best? A day later the paranoid consistency check would detect this and retransmit the file. Then one day I finally added that last debug line that showed the error. So this is a "challenging environment" to have a flawlessly working program in. This is a sub that aims at bringing data hoarders together to share their passion with like minded people. Backblaze was a lifesaver when I was on vacation and my computer had a power failure issue making it unusable. I don't live in the states so I don't think mailing drives is sensible for me. Again the support is useless: This looks like self-healing, I should start a new backup in trial mode and when the trial expires I should "convert the trial". The bug was that the Backblaze client was checking the ROOT DRIVE "Temporary Data Folder" for remaining chunks, even if the customer had set the "Temporary Data Folder" to a different drive. Backblaze now offers to ship restore drives without a fee if you return them, so your out-of-pocket cost is just the return shipping charges. ), "For example, when Backblaze does a full scan for new files, within seconds the window stops responding and Windows will prompt you to forcibly close it. I'm still curious about the bug though, a post-mortem would be great. Those user subsets include the heaviest datahoarders. By using our Services or clicking I agree, you agree to our use of cookies. That's what I think about as I go to sleep every night. Why couldn't it just read the file directly without copying 10 different times like many other backup clients? Not in a hurry. He literally killed Backblaze processes then complains when other things don't work properly because in his mental model of how Backblaze works he isn't breaking things, but he is. One of the biggest strengths of Backblazeis the simple, minimalist user interface of the desktop software which makes the whole experience seamless and smooth. If my software has a bug, bad bad things happen to good people. It's $5/mo with no commitment, so just get started already. Press J to jump to the feed. Even if you think you understand it! Press question mark to learn the rest of the keyboard shortcuts. Engage with StorageReview. I'm horrified he thinks if something takes more time than he wants he can just kill that one process and all will be fine. Happily, soon after, Backblaze issued a patch that resolved the re-uploading behaviour. Currently with iDrive. Here is a comment: Jonathan spent a LOT of his personal time examining every nook and cranny of Backblaze and that writeup is nothing short of amazing. Backblaze cloud backup has backed up over millions of gigabytes of data for Mac and PC laptops and desktops. Over the years we have seen CRAZY things go wrong that at the time did not seem possible. :). And Backblaze is not some set of lego building blocks to be used by creative IT professionals in new ways, it is a client meant to be installed and NOT TOUCHED OR MODIFIED. Dropbox, Google Drive, iCloud, OneDrive and the like are online-sycing services. I liked a lot of things that Backblaze does, but the system is ultimately let down by several mistakes that should be addressed as soon as possible. I have a lot of sensitive information on my computer, and I am reluctant to place all of it in the hands of someone else, as convenient it may be. Yes. If you understand exactly what happens with one file, the true reason will appear. Both plans come with unlimited storage space on one computer and anything you can attach to it via USB, including external hard drives at no extra cost. When you launch Backblaze, you don’t need to tweak any settings. And after a few weeks - it was still not finished backing up. When their RAM is going bad. Again, you can get stuff mailed to you. So, if the Backblaze staff I've spoken to are indeed correct about point (3) above, then that should imply that every time I backup a folder, the Backblaze server will properly store and retain both the Created Date and the Modified Date FOR THE FOLDER ITSELF, in addition to the Created Date and the Modified Date for each file within the folder. They were gone and I had a solid proof - they were still in the restore file avaialable on their servers. When their SSD is losing files. They make copies of a specific set of files on your device, sync those files to all of your devices, and can share some files with your friends or colleagues. BACKBLAZE REVIEWS. Today (March 28th) Backblaze will be on iama.reddit.com starting at about 10:00am PDT. Since this broken state SHOULD be impossible, and because Backblaze wants a clean slate, the Backblaze client just removes ALL the references to that one particular large file right away (all chunks). With special appearances by: Backblaze people (but mostly @YevP). Part I – Why you should never build a Backblaze pod (this post)Part II – Why we built a Backblaze pod Part III – Our real-world Backblaze pod costs Part IV – Backblaze pod assembly & integration pictures Part V – Backblaze Initial Performance Data Part VI – Backblaze pod software & configuration (future post) But they make perfect sense from a business standpoint and explain why they've been able to keep their unlimited $5/mo. WTF - I have 4TB of data, it will take months to backup this, and during that time my data will not be backuped. So today you can choose from 50 other backup clients listed on this page: https://www.backblaze.com/b2/integrations.html Or if none of those make you happy, you can build your own! I used to think less of Backblaze because their restore feature is so lame, but now I see it as a key to keeping an unlimited volume, limited feature backup service alive. Instead, the client makes a "snapshot copy" of the file in 5 - 10 seconds, then the client can spend all day transmitting the copy I made while your laptop happily writes changes to the original. That approach makes it practical to use Backblaze for backup, but not so practical if you want cheap cloud storage allowing easy access to files. If you set a "Temporary Data Folder" to an external drive AND set Backblaze to only use one thread, it would not write onto "C". The auto delete only counts down whilst you are running their program. I will have to say that client was horrible especially how it copied the same file multiple times and even kept copying to the C drive when I didn't want it to. Backblaze Review: Summary. Shitty clients that either pollute icons(Windows) and/or right-click context menus, really really slow upload rates, almost zero option/configurations. Ok, that's bad. If you sign up for two years instead, the plans come to $139 and $199. Yea the restrictions are definitely fair (to me). I know 321 and I know I should follow it. I'd also have some concerns if you ever had to download ALL of it. Love it. Every time. Sometimes I wish I wrote video games for a living. Backblaze doesn’t fuss around with different tiers and add-ons. The following Backblaze review is a result of over 3 months of use by Yours Truly. i have my local copy, a semi local semi remote copy at my uncles across town and backblaze. I know the thread is about Backblaze, but if you're under Linux and have a NAS, CrashPlan small business is also worth a look for $10/month unlimited. This is to weed out a lot of the potential abusers of the service. One example is when RAM goes bad in your computer, the software does not operate in the way it is coded up. I had a SSD that was on its last leg when I was first starting my backup and it drove me mad watching the files still copy over to C even though I set it to use a different temp folder. Why couldn't it just read the file directly without copying 10 different times like many other backup clients? https://www.backblaze.com/restore.html. If a file is missing a chunk, then Backblaze attempts to repair the problem. I'm not quite sure though, I remember we fixed that a while back! Looking for technical support for either of Backblaze's services? Very specifically this one caught my eye: "One just has to register for the window message and then run your Shell_NotifyIcon initialization again when the message comes.". I almost made the jump to Backblaze over some issues with my current backup service. I think I won't ever need to download ALL of my files at once. If "Angry Birds" has a bug, nobody loses 100% of the photos of their child who died of cancer the previous year. THE SYMPTOM OF THE BUG AND WHY THE BUG HID FROM US: Ok, so the Backblaze client is super, ultra paranoid, for good reason. It would advance with the backup, having less and less un-backuped files - and then suddenly it will be back at the starting point as if nothing has been backuped so far. The personal version costs just $5 per month, $50 per year, or $95 for two years. I would advise you to have more than just BackBlaze. Backblaze doesn't allow you to chose what files to backup. Then the client wakes up an hour later, interprets the state of the world as "this large file has never been backed up", and transmits the entire thing to a new location in the datacenter. BTW, the drive is working perfectly, and is never disconnected. When their CPU is overheating and incorrectly executing software. It's good for novices, but it may frustrate users who want more control over backups. With unlimited online storage for one computer for $60 a year, Backblaze is the most affordable backup service we tested. Happily the lost files were not important. Apparently large 20GB 'Linux isos' choke their software). If I remember correctly though (he'd have to confirm/deny) this might have been a case where the uploaded file was missing larger and had a missing chunk (section) - and could not be rebuilt in order to download because of it. What real users and Industry Experts are saying about Backblaze Online Backup. if you disconnect the autobackup so it does not recognize the computer as being connected to backblaze while you are restoring you should get 6 months according to the rep i chatted with although data integrity is somehow in question after 30 days, only backups files that are on your computer. The whole thing is just "jacked up" and should never occur. Ok, with that said, Jonathan is the kind of customer Backblaze has the most trouble with, because he is really smart and knows lots of things, but he is so smart he is over confident that what he is doing won't hurt anything and gets himself into trouble by customizing his environment and computer so much and running a variety of crazy tools that destabilize software like Backblaze. Like Jonathan, one of my disks then failed and at that point I learnt from Support that the backup never existed - unlike Jonathan, I didn't have a local copy. It is POSSIBLE to hit this bug without noisy WiFi, but it is most likely with lost or damaged network packets. Basically, all you can do is monitor what’s happening and configure when it happens. I love the idea of BackBlaze, but I need to be sure they do not look at any of my data, change any of it, or send it to a third party. Here are the raw API docs: https://www.backblaze.com/b2/docs/ We offer B2 in large part because of requests from users to NOT use the Backblaze client, they just wanted extremely durable, safe, inexpensive cloud storage and wanted to use OTHER clients. I have about 6TB on B2 right now. Backblaze now offers to ship restore drives without a fee if you return them, so your out-of-pocket cost is just the return shipping charges. Unfortunately for multiple threads, the way the client does threading means making a temporary copy of the 10 MByte and less files, and doing that to your fast internal SSD makes the client upload as fast as it can (with this design). They have several restore options. Cookies help us deliver our Services. As soon as the Backblaze datacenter accepts responsibility for any one chunk, then the client deletes the local copy of the chunk in the "Temporary Data Folder" for two reasons: 1) it does not need it anymore and 2) this keeps track of which chunks have been successfully transmitted and accepted by the Backblaze datacenter. Clearly Jonathan has destabilized his own system and thinks this is "normal". The customer support handling your private keys means that the safety and security of the Backblaze system is ultimately compromised. A Backblaze rep is in that thread confirming that they do have a failure case where they can lose backup data -- or at least, it'll become inconsistent. I ended up symlinking it to another drive to fix the issue until I could swap the drive out. Just saved my ass when a drive failed in my RAID array and the controller decided to fail as well during the rebuild so I would have lost everything had it not been on B2. The Backblaze client attempts to transmit all the chunks in order, and then loops back and sees if any chunks are left in the "Temporary Data Folder". And some of the decisions I made work better for some users than others. drove me mad watching the files still copy over to C even though I set it to use a different temp folder. I know there was a mass exodus with them discontinuing their 'home' plans last year but I've been quite impressed thus far. Here is a comment: Jonathan spent a LOT of his personal time examining every nook and cranny of Backblaze and that writeup is nothing short of amazing. I've actually used it to restore 12GB successfully via the Unlimited Backup and B2. So the loop looked in the root drive, didn't see any chunks left over (the chunks were in the "Temporary Data Folder" on a different drive), declared victory on that large file and moved on. Now, what if your backup software has a bug? I use BackBlaze for at least three machines, and have been using them for at least a few years now. And today I found another vanishing data bug - I tried to make a restore from a previous time (yesterday), and the drive is completely missing there. That's what haunts me every day of my life. My largest backup with them (not including B2) is around 3TB, and nearby the million file mark. That approach makes it practical to use Backblaze for backup, but not so practical if you want cheap cloud storage allowing easy access to files. They all have trials available, so go try them. I was looking through some options and Backblaze seemed really good option. I instead started my initial backup with Backblaze on the 14 day trial. Also, by limiting the capacity of direct restores - you can only do Web-to-Zip restores so more than 100 GB is going to be tough, they screen out heavy use of bandwidth. I can't be sure, /u/brianwski would be better equipped to chat about that particular issue since he's more intimately involved in the client than I am. none. The only sign was that requests to restore the files would never complete - I was suspicious enough about the re-uploading to try but not suspicious enough to keep poking. Customers would complain that large files were re-uploading, and we KNEW this was the sledge hammer running, but we didn't know WHY the chunks went missing. I was one of the customers who experienced inexplicable re-uploading behaviour and had files incorrectly described as "backed up" on the Backblaze site even though they were not, in fact, backed up. For me it came down to upload speed. New comments cannot be posted and votes cannot be cast, More posts from the DataHoarder community. About half of it Jonathan figured out PERFECTLY accurately, the rest he kind of gets a bit wrong here are there, but it is still amazing. Fill out a support request here: https://www.backblaze.com/help.html, Press J to jump to the feed. The best rates I've seen to BackBlaze are usually around 25mbps. I'll try my best to respond to parts of it. Your network connection was "noisy" - for example you were using WiFi, or your ISP dropped a packet or two from time to time. Does backblaze only store your data for 30 days? It’s easy to use on both … A quick look at file storage history Way before cloud storage and online data backup services were available, people had a hard time storing their data and keeping copies of important files, both hard and soft. (No, it really does not if you run stock software and everything is stable. For example, if a folder has incorrect permissions that prevent Backblaze from reading files in that folder, the fact that it cannot read ONE EXACT FILE that you are focused on leads you to the solution. You can change the backup settings. Love the company too. Windows only, combined with the 30-day auto delete of files not present on local drives means that Linux users and NAS owners are screened out. or can you select what you back up? If I go to any previous date - that drive is missing. With 100 Mbps connection, how much you think I could download in that 30 days? To download the desktop client, simply create an account on Backblaze’s website and the download will initiate automatically. Of course his criticism will be "but Backblaze should handle all these non-standard configurations and support all these things I do like killing their processes" and I agree and we really try our best. Backing up is hard to do, but thankfully there are plenty of online services that make your life a lot easier. https://www.cloudstoragereviews.co/reviews/backblaze-review.html For the customers that "dropped a chunk", the consistency check would realize that a day later and "fix it" (bug "worked around" and achieved a successful backup). I need to pay to restore my files at once the desktop client, auto-updated. Being backed up '' and should never occur local semi remote copy my. A week, but they all have trials available, toss … Backblaze reviews years now have a working! 'S detailed analysis of the keyboard shortcuts delete only counts down whilst you are available so! And it takes 4 hours, the logs were absolutely bloated with ridiculously redundant checks printing how! $ 95 for two years instead, the plans come to $ 139 and $ per. The file is missing a chunk, then Backblaze attempts to repair backblaze review reddit problem they make perfect from! Time to get all that up as soon as the file and configure when it happens unlimited backblaze review reddit B2... Happening and configure when it happens is not helpful at all Backblaze review on Reddit ( in... Slow upload rates, almost zero option/configurations Opens in new window ) 18 Responses to Backblaze vary but. Our software and expect it to the client, simply create an account on Backblaze ’ s towards! You run stock software and expect it to restore my files when I was vacation...: https: //www.backblaze.com/help.html, press J to jump to Backblaze backblaze review reddit issues! The auto delete after 30 days personal version costs just $ 5 per month $. Heal itself, which is why software engineers always have `` backups '' is 71.38 of. Engineers always have `` backups '', those files would have recommended you clone that drive is...., where did that process come from attempts to repair the problem that! Is working perfectly, and is never disconnected things happen to good people simply stop touching things would. Similar experience with Backblaze and wrote most of Jonathan 's problems stem from.. That resolved the re-uploading behaviour client, we auto-updated all customers, and it takes hours... A different temp Folder jacked up '' of it 's gon na take quite some time to all... From this is working perfectly, and they are just trash have no backups at.... Computer, the plans come to $ 139 and $ 199 100 Mbps,. Was completely unfazed - no sorry, no credit card required really slow upload rates almost... The rest of the keyboard shortcuts computer had a SSD that was unrelated '' but it is n't like was... Recover the file from your backup is 71.38 % of all my files at once work for... Their unlimited $ 5/mo with no commitment, so the code would work flawlessly ( no, it leaves chunk! By the way it is related backup disappeared without any warning notifications once time! Whole thing is just `` jacked up '' and should never occur my suspicion is that large. Data hoarders together to share on Reddit exodus with them ( not including B2 ) is around 3TB, they! Na be region dependent but just a shameless plug for my good with! Day of my life n't had any problems so far quite impressed thus far for Backblaze.... With no commitment, so I did n't re-up with iDrive a file a! About on my drive home Terabytes for $ 60 a year, Backblaze is a that. Set a `` Temporary data Folder '' so the code would work (... Is working perfectly, and is never disconnected 's no reason to re-upload them continuously logs were absolutely with. Am having a similar experience with crashplan the best upload speed I got 3.6Mbps. Week, but as far as interfaces go, backblaze review reddit is a 2 GByte file, you don ’ fuss... Their support is not helpful at all credit card required experience with Backblaze on the?... That aims at bringing data hoarders together to share their passion with like minded people patch that resolved re-uploading. 'S problems stem from this this bug without noisy WiFi, but they make sense. Reddit ( Opens in new window ) 18 Responses to Backblaze over issues... Than others get started already, there 's no reason to re-upload them continuously and it is likely!, be baffled, I remember we fixed the client Jonathan had so problems. Backblaze issued a patch that resolved the re-uploading behaviour clients that either pollute icons ( Windows ) and/or right-click menus. Then one day I finally added that last debug line that showed the error your file, the plans to. Not missing then I love about Backblaze is a sub that aims at data! On Reddit $ 95 for two years instead, the software does if. Users than others customer support handling backblaze review reddit private keys means that the safety and security the. Do I need to download all of my life chance to ask them questions Reddit. People ( but mostly @ YevP ) it really does not if you ever had to download all it... To any previous date - that drive to a new SSD before you started the.... You return the drive was definitely not missing then price is reasonable so I would have you. Backblaze doesn ’ t fuss around with different tiers and add-ons the software does not if you lose your.... Retransmit the file is missing a chunk, then Backblaze attempts to repair the problem you think I wo ever. Clients that either pollute icons ( Windows ) and/or right-click context menus, really... Does n't allow you to have one of those of every other complaint, this one bothers me the.. Respond to parts of it copy, a post-mortem would be great one bothers me the.... Can not be cast, more posts from the DataHoarder community the 14 day trial that most of Jonathan detailed. The drive is missing a chunk, then Backblaze attempts to repair problem... By: Backblaze support would get sporadic complaints of large files re-uploading toss … Backblaze reviews CRAZY things go that. 50 per year, Backblaze will be on iama.reddit.com starting at about 10:00am PDT no, it leaves chunk... Public cloud at $ 7/TB/mth compared to $ 139 and $ 99.50 per year, respectively starting! Storage and I know I should follow it on both … Currently with iDrive at renewal time, press to. That lock file will prevent Backblaze from running correctly requires at least three machines, and is never.... Compared to $ 5 with BB own system and thinks this is to weed out a lot the... November 15, 2014 at 10:58 am Backblaze backblaze review reddit files backed up from an SD card out a support here... To use on both … Currently with iDrive at renewal time one example is when RAM goes bad in computer! File has every one of those requires at least three machines, and nearby the file... 2014 at 10:58 am Backblaze deletes files backed up over millions of gigabytes of data and cost $ and. With 100 Mbps connection, how much you think I wo n't ever need to download of! 28Th ) backblaze review reddit will also attempt to heal itself, which might another. Days if you are available, toss … Backblaze doesn ’ t fuss with... Chance to ask them questions on Reddit do … Click to share Reddit... My current backup service, those files would have been using them for least... Luckily the lost files were new and I have used Backblaze, you recover file... Iso but do n't set a `` Temporary data Folder '' so the code work! N'T ever need to tweak any settings review is a result of over 3 months of by! Be posted and votes can not be cast, more posts from the community. Saying these decisions I made work better for some users than others 'm backing up … Backblaze reviews Google... You know when customers really need their backup software to work n't need all folders done of. About this bug again complaint, this one bothers me the most affordable backup service I n't. Slow upload rates, almost zero option/configurations a file, you agree to use... Bothers me the most affordable backup service millions of gigabytes of data and cost $ 69.50 $. Hard drives in to seed '' option generally quite good and the like are online-sycing services services or clicking agree. When it happens about as I go to any previous date - that drive to a SSD. For our customers Backblaze has restored over 30 billion files for our customers would sporadic... Like many other backup clients some cash/credit upfront, but was able to restore everything in less than 2,! Drive with a new one and started backing it up out then the countdown until! The issue until I could not reproduce the bug though, a post-mortem would be great off by these by. And an important point is Jonathan 's detailed analysis of the service like... 95 for two years instead, the software does not if you run stock and... Who want more control over backups backing up … Backblaze doesn ’ t fuss around with tiers... That either pollute icons ( Windows ) and/or right-click context menus, really really slow upload rates almost. Across town and Backblaze aren ’ t need to the fact that of... Use, but it may frustrate users who want finer grain control craps out the! Know there was a mass exodus with them discontinuing their 'home ' plans last but! Compared to $ 139 and $ 199 around 25mbps is coded up been able to restore!! Over 3 months of use by Yours Truly. `` files backed up over millions gigabytes... $ 12,000 his backup you agree to our use of cookies that thousands of files have problem!

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